Bidque Support

Help with your broker-assigned auction workspace.

Account access

Contact your broker if you need an access code, an account assignment or a permission change. Your broker manages the auction accounts available to you.

Technical help

Email support@bidque.com or use Support in the app. Include the app version, device type and a description of the problem. Do not send access codes or auction passwords.

Privacy and deletion

Use the same address with the subject “Bidque data deletion” for a deletion request. Identify your broker and account without including your secret code. See our privacy policy for details.

Auction transactions

For bids, offers, purchases or fees, contact your broker and the auction provider promptly. Sending a support message does not itself cancel a bid or offer.